INTRODUCTION TO QUALITY ASSURANCE AND QUALITY MANAGEMENT METHODS

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Please view this short video:

Healthcare Quality Assurance Success Story
https://www.youtube.com/watch?v=ed1A6bENVNg

The Session Long Project for this course is to evaluate and critique a health care facility you are familiar with and compare it to the general principles and standards for quality assurance presented in this course. If you are not familiar enough with any particular health care facility to conduct an evaluation of their quality assurance practices you may find a health care facility on the Internet to use as the subject of the SLP. (Most major hospitals publish their quality assurance policies and practices online.)

The purpose of the SLP is to provide you with an opportunity to apply the knowledge and information presented in this course to a facility which must meet specific quality assurance practices and have adopted and implemented specific policies. Through this process you will acquire valuable knowledge on the significance and importance of a quality assurance program in the health care setting.

Session Long Project

The Session Long Project for this course will be divided into four modules as follows:

Module I. Identification of health care facility for the subject of the SLP. Brief description of facility is presented as well as their quality assurance program.

Module II. A discussion and critique of the subject facility’s Utilization Management program will be presented.

Module III. A discussion and critique of the subject facility’s Case Management program will be presented.

Module IV. Discussion of the subject facility’s Risk Management program will be presented.

SLP Assignment Expectations

For this Module I SLP you are to complete the following tasks in a 4- to 5- page paper. (This does not include the title or reference page):

  • Identify an appropriate health care facility for use in the SLP.
  • Provide a description of the facility and it’s organizational structure.
  • Describe the facility’s current Quality Assurance Program.
  • Discuss the mandated requirements, if any, for the facility’s quality assurance program.
  • Has this facility ever had a “never event?” If so, what was it and what were the results?
 
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