Explain why each one resonates with you, specifically in terms of how you might conduct work in the area of crisis intervention. Then explain two strengths and two limitations of each model. Be specific and use examples to illustrate your points.

Crisis Intervention Models

 

As you learned in Week 1, crisis is a broad term that applies to a collection of disruptive, traumatic, and/or life-altering events. Moreover, a crisis may affect individuals, families, or, even in some cases, entire populations of a given region or country. Just as there is extreme variability in the nature and scope of crises, so too is there an assortment of crisis intervention models designed to help human services professionals effectively respond to specific situations. A model is like a map that plots concrete steps for otherwise abstract processes. Intervention models thus provide human services professionals with a practical sequence of activities and techniques that they can implement quickly when faced with a crisis. Models allow human services professionals to organize, prioritize, and structure what they need to do in order to provide the best care for their clients.

 

There are many different models for crisis intervention, with each variation emphasizing different techniques and procedures, depending on the nature of the crisis. Some models, such as the six-step model described in Chapter 3 and 4 of your course text, Crisis Intervention Strategies, are relatively general and can be applied to many different crisis situations. Other models, however, are aimed at specific situations, such as natural disasters or rape, and/or employ a particular psychological approach or have a particular philosophical foundation. Different models may overlap with one another in certain aspects–most lay out a process for assessing client needs, for example—but may contrast significantly in other aspects, such as the recommended sequence of actions or the techniques prescribed to carry them out.

 

Crisis intervention models originate from a variety of sources. The six-step model, for example, was created by the author of your course text, Richard K. James, and his colleague, Burl E. Gilliland, both of whom are professors and practitioners in the area of counseling psychology. Scholars and experts in the field of crisis counseling and social work often develop intervention models as part of independent research projects within their particular specialties. In addition, models are also created at the organizational and agency level. The Federal Emergency Management Agency (FEMA), for instance, established the crisis counseling program (CCP) model for use in its disaster relief efforts, while the critical incident stress management (CISM) model can be traced to the efforts of both emergency services agencies and the U.S. military in the 1960s and 1970s. Additionally, local crisis centers or hotlines may employ their own model (or a modification of an existing model) to best address their clients’ needs.

 

To prepare for this Discussion:

 

Review Chapter 6 in your course text, Crisis Intervention Strategies, paying particular attention to the strategies involved in effective telephone crisis counseling.

 

Review the article, “Comparative Analysis of Three Crisis Intervention Models Applied to Law Enforcement First Responders During 9/11 and Hurricane Katrina.” Focus on the characteristics and applications of the PFA, CCP, and CISM models of crisis intervention.

 

Select at least one of the four articles presented as options in the Learning Resources for this week. As you read, pay attention to the characteristics and applications of the model or approach discussed in the article.

 

Consider the features and contexts for the use of each of the crisis intervention models you have encountered this week: telephone crisis counseling, PFA, CISM, CCP, mutual aid, critical incident debriefing, the empowerment approach, and/or SMART. Reflect on which models resonate most with you. Choose two of the models that have made a significant impression on you and on how you might conduct work in the area of crisis intervention.

 

Reflect on the strengths of these two models. Then, consider the limitations of each of the models you selected.

 

With these thoughts in mind:

 

Post  a 300-word response to the following: a brief description of the two crisis intervention models you selected. Explain why each one resonates with you, specifically in terms of how you might conduct work in the area of crisis intervention. Then explain two strengths and two limitations of each model. Be specific and use examples to illustrate your points.

 

Be sure to support your postings and responses with specific references to the Learning Resources.

 

Answer all components in the assignment as there are usually several. These can serve as your headings in APA format. Using these headings will help keep your paper organized, ensure you cover all objectives, and enhance readability. You may find that if you bullet-point these requirements and refer to them as you write, you will address all of the portions of the question.

 

 
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Explain which services might be most challenging to provide to shelter residents, assuming this shelter is located in your community, and why. 

Application: Vignette: Collaborative Crisis Intervention at a Domestic Violence Shelter

 

The collaborative nature of crisis intervention benefits clients in a variety of ways, but can also bring up various ethical issues and considerations. Human services professionals often are privy to the most personal, sensitive aspects of clients’ lives. When a client’s situation calls for collaboration, it may be unavoidable that some of these details are shared with other parties, whether they are medical professionals, police officers, lawyers, or employees in government agencies. In some cases, human services professionals may be able to secure the services or help of other people or organizations while maintaining the confidentiality of their clients’ identities. In other cases, this may not be possible and it is thus the job of the human services professional to maintain the utmost in sensitivity and discretion. Guidelines from organizations including the National Organization for Human Services, the American Psychological Association, and the American Counseling Association can help human services professionals navigate this complicated ethical terrain. Above all, human services professionals have the responsibility to treat clients with respect, empathy, and nonjudgmental acceptance. They must keep the details of their interactions with clients confidential, except when these interactions indicate that the client or someone else is in immediate danger.

 

 

 

To prepare for this assignment:

 

 

 

  • Review the articles, “Replacing the Revolving Door: A Collaborative Approach to Treating Individuals in Crisis ” and “The Emergency Department and Victims of Sexual Violence: An Assessment of Preparedness to Help,” noting how the principles of collaborative crisis intervention presented in these articles might be applied to other crisis situations. 
  • Review Chapter 5 in your course text, Crisis Intervention Strategies, paying particular attention to the legal, ethical, and moral principles of confidentiality in case handling.

 

  • Review the National Organization for Human Services’ “Council for Standards in Human Service Education,” the American Psychological Association’s “Ethical Principles of Psychologists and Code of Conduct,” and the American Counseling Association’s “ACA Code of Ethics,” noting the ethical considerations that should be taken into account when working on a collaborative crisis intervention.

 

  • Read the vignette that follows. As you read, consider the collaborative aspects of working at a domestic violence shelter, the challenges you might encounter in facilitating this collaboration, and the ethical issues that might arise.Vignette: Working at a Domestic Violence Shelter

    You are a case worker in a domestic violence shelter. You assist shelter residents with identifying community resources that they need. Such resources may include legal and law enforcement aid, transportation services, medical care, and other functions of living. Your shelter provides housing for the battered women and men as well as their children. The agency also provides individual, family, and group counseling services.

 

The assignment (2–3 pages):

 

 

 

  • Identify the community partners with whom you might collaborate to provide services to your residents, and, for each, explain why this collaborative relationship might be necessary. 
  • Explain the role you might play and the actions you might take in facilitating these relationships. 
  • Explain which services might be most challenging to provide to shelter residents, assuming this shelter is located in your community, and why.

 

  • Explain at least two specific ethical issues you might consider or have to address while working with the shelter residents.

 

Support your Application Assignment with specific references to all resources used in its preparation.

 

 

 

Answer all components in the assignment as there are usually several. These can serve as your headings in APA format. Using these headings will help keep your paper organized, ensure you cover all objectives, and enhance readability. You may find that if you bullet-point these requirements and refer to them as you write, you will address all of the portions of the question.

 

 
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What possible solutions to this problem are discussed in Mr. Davis’ article? Are there other solutions you have found? Describe these possible solutions.

In this assignment, you will examine a news report on scientific studies of the Colorado River water crisis. We will follow the same approach and the same questions that you learned to use in the Science Tool Kit activities in previous modules. In this assignment, you will take these questions and create an essay in which you can show your ability to more deeply examine the problem and the reporting, as well as the science behind the news story.

Completing this activity will assist you in mastering Module Level Outcome 3 and 4.

First, read:

  • “Colorado River shortage could hit Arizona hard” by Tony Davis from the Arizona Daily Star Sep 12, 2015
  • Katel, P. (2011, December 9). Water crisis in the west. CQ Researcher, 21, 1025-1048.
  • Zielinski, S. (2010) The Colorado River Runs Dry. Smithsonian Magazine

View:

  • Smithsonian Institute Climate Change and the Colorado River [Video file, 03:08 minutes]
  • Liquid assets: The big business of water [Video file]. (2010). In Films On Demand. Retrieved June 13, 2016 (44 minutes)

Next, submit the following:

You will write an essay of 1000+ words (4 pages), not including a title page and a reference page. Each of the following questions should be addressed in your essay and supported with both quotations and paraphrasing from multiple sources you have been given in the module on this topic and that you locate through the EC Library.

  1. What is the source of the scientific information in the Arizona Daily Star article by Tony Davis?
  2. Discuss the expertise of the scientists (and others) involved in the study discussed by Davis.
  3. What alternative views does Mr. Davis discuss? What do these viewpoints say in contrast to the initial study he examined in his article? Would you say, based on this information, that the study examined by Mr. Davis is accurate, reliable, and unbiased?
  4. Compare and contrast the information in this Arizona Daily Star article with the information in the module readings and any additional material you may have found about this complex issue. Where does the Daily Star article agree and disagree with your other sources, and why?
  5. Who are the major stakeholders in the conflicting demands on the Colorado River source? Does Mr. Davis discuss them all fairly? Is one group overlooked; if so, who, and what is their interest in the Colorado River water?
  6. What possible solutions to this problem are discussed in Mr. Davis’ article? Are there other solutions you have found? Describe these possible solutions.

Resources and Reminders:

You are also encouraged to do your own research through our library on the topic. Do not forget to include in-text citations and complete APA style references for all sources.

 
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 Explain why it is important to be aware of your personal assumptions, values, and biases when working with human and social services clients.

Have you ever heard the saying, “Don’t judge a book by its cover”? The underlying meaning is that at first glance, there might be more than what you see on the surface. The same is true when working with clients. Our assumptions, values, and biases can sometimes hinder us in being successful as a professional and with clients being successful.

To Prepare

Think about the terms “assumptions,” “values” and “biases” as they have been defined in peer review literature. Consider your own your personal assumptions, values, and biases (we all have them!).

In 2–3 pages, write a paper (APA Style) that includes the following:

·         Briefly define (using peer-reviewed literature) the terms assumptions, values, and biases as they relate to professional practice in human and social services. Explain how these concepts differ from one another.

·         Explain why it is important to be aware of your personal assumptions, values, and biases when working with human and social services clients.

·         Identify and discuss a few of your personal assumptions, values, and biases as they relate to your chosen human and social services professional field. Provide examples to support your self-assessment of each of these areas and what you should do as a professional to ensure that you are acting ethically and being culturally competent.

·         Explain how you, as a professional, will utilize your assumptions, values, and biases to further social change

 
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How might you respond differently (if at all) if the client was from a culture, background, ethnicity or country very different from your own?

Discussion 2: “Blurred Boundaries”

In general, client and human and social services professionals’ relationships are to be avoided. However, where is that boundary drawn? Does this avoidance always hold true, or is it situational? Do boundaries change after you are finished working with the client? As a professional, it is essential you are aware of expectations of your actions. If boundaries are crossed, you could face ramifications at your organization and even legal ramifications.

To Prepare

Review the Summers text, pp. 136–138. Choose two hypothetical practice situations under “Blurred Boundaries?” You will respond with your two chosen situations and identify what went wrong with the worker-client boundaries AND what needs to happen to correct the situation. Now, imagine that the client was from a culture, background, ethnicity or country very different from your own. Think about how you might respond differently.

Post the number associated with your chosen situation and a brief description. Then answer the following questions: What went wrong with the worker-client boundaries? How might you respond differently (if at all) if the client was from a culture, background, ethnicity or country very different from your own?

 
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What is missing? A correlation test was conducted to determine whether a relationship exists between level of income and job satisfaction.

 

Scenarios 1

Statistical significance is found in a study, but the eff, in reality, ty is very small (i.e., there was a very minor difference in attitude between men and women). Were the results meaningful? An independent sample t-test was conducted to determine whether differences exist between men and women on cultural competency scores. The samples consisted of 663 women and 650 men taken from a convenience sample of public, private, and non-profit organizations. Each participant was administered an instrument that measured his or her current levels of cultural competency. The © 2016 Laureate Education, Inc. Page 2 of 2 cultural competency score ranges from 0 to 10, with higher scores indicating higher levels of cultural competency. The descriptive statistics indicate women have higher levels of cultural competency (M = 9.2, SD = 3.2) than men (M = 8.9, SD = 2.1). The results were significant t (1311) = 2.0, p

 

For this scenario you must do the following:

 

·         Critically evaluate the sample size.

·         Critically evaluate the statements for meaningfulness.

·         Critically evaluate the statements for statistical significance.

·         Based on your evaluation, provide an explanation of the implications for social change.

 

Scenarios 2

A study has results that seem fine, but there is no clear association to social change. What is missing? A correlation test was conducted to determine whether a relationship exists between level of income and job satisfaction. The sample consisted of 432 employees equally represented across public, private, and non-profit sectors. The results of the test demonstrate a strong positive correlation between the two variables, r =.87, p < .01, showing that as level of income increases, job satisfaction increases as well.

For this scenario you must do the following:

 

·         Critically evaluate the sample size.

·         Critically evaluate the statements for meaningfulness.

·         Critically evaluate the statements for statistical significance.

·         Based on your evaluation, provide an explanation of the implications for social change.

 

 
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What form can or must a contract take? Can a contract be modified?

Step 5: Case Two: White Arch Casino

A week has passed since you first spoke to the VP, and you now have one case review under your belt. Feeling a bit more confident, you open The White Arch Casino case file, already thinking ahead about the memo you will write for the VP. In the next step, you will gather the information you need to write the memo.

Step 6: Gather and Analyze Information

After reading the file, you realize that in order to formulate a sound response to the VP’s questions, you will need to review a number of specific foundational issues involving legal contracts, including the following:

  • What laws govern contracts?
  • What are the elements of a legal contract?
  • What form can or must a contract take?
  • Can a contract be modified?
  • What are the methods of discharging a contract?

Find answers to these questions about contract formation and execution and also look into possible contract remedies for when a breach of contract occurs. As you read, be sure to record your thoughts pertaining to the case and note the places in the readings that prompted your thoughts.

After you have refreshed your understanding of contract law generally, you should supplement that understanding by doing legal research on specific laws related to contracts in Nevada and Delaware. Again, make sure to take notes as you read. Good notes will help you write your memo.

In the next step, you will begin to apply what you’ve learned to the specifics of this case.

Step 7: Legal and Ethical Responsibility

You are concerned about the question of Sal Pending’s role in this situation with Enoch Thompson. More specifically, you wonder whether Pending had the authority to make the promise he made (or any promises) to Thompson. Review the legal responsibilities of agents and employees to help formulate your answer. You should also review ethical business decision making, as it pertains to keeping promises in business situations. In the next step, you will use what you have learned to create an outline that will prepare you to write the memo.

Step 8: Focus on Your Rationale and Conclusions: Create Your Outline

You’ve finished your research. You’ve reflected on how the facts and the law come together in this situation. You’ve analyzed the possible arguments and determined which seem most reasonable, all things considered. Now it is time to formulate them, making sure to address all the concerns that your VP expressed to you when you met. Outline the memo that you will draft for your VP. Review your outline to make certain it covers all relevant points and progresses in a logical order.

After you finish your outline, if you have time, give yourself one night of sleep before you begin the next step, in which you will write the memo. Fresh eyes might help you see points that need revision.

Step 9: Communicate Your Findings and Conclusions to the HR VP: Create Your Memo

First, review how to write a memo. Once you have a sense of memos in general, use your outline and research notes to prepare your memo for the VP. Be sure to meet the following requirements:

 

  • Format your memo following the example linked above, including APA-formatted in-text citations and an APA-formatted reference list (do not format the body of the memo using APA style, just the reference list). See references and citations for details.
  • Include a specific recommendation on what action, if any, the VP should take based on your analysis and conclusions.
  • Support your conclusion with references to legal principles and laws.
  • The memo should be 10 pages (double spaced, 12-point font; the reference list does not count towards page limit).
 
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Create a 2-page Termination Summary of your work with your interviewee/client from your Final Project interview and document the progress related to the service plan/goals that you created in Week 10.

As helping professionals, employees in the human and social services field want their client to be successful. They try to interview clients to create a social history, set goals, make recommendations, and refer clients. However, things do not always go as planned. As a human and social services professional, it might be necessary to terminate the client relationship for other reasons, such as the client becoming aggressive towards the professional or other situations such as a client no longer wanting services or moving away which makes it no longer possible for him or her to receive services.

To Prepare

  • Review your interviews and documentation related to your Final Project.
  • Review Chapter 11 of your Summers text regarding addressing and disarming anger.
  • Imagine that before you ended your services with the client, the client displayed some inappropriate confrontation, crisis and/or had an angry outburst in front of you.
  • Consider how you would document this in a Termination Summary.
  • Although your Termination Summary does not need to follow a specific format, refer to pp. 443-447 in your Summers text for ideas.

For this Assignment

Create a 2-page Termination Summary of your work with your interviewee/client from your Final Project interview and document the progress related to the service plan/goals that you created in Week 10. As part of your Termination Summary, document the inappropriate confrontation, crisis and/or angry outburst incident you imagine could happen. Include what your response and the client’s response might be, that might not be the most appropriate (refer to Chapter 11 for ideas). Then, include a plan for managing this type of crisis in the future.

 
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Discuss the importance of that responsibility and the importance of providing child-centered and family focused case management services.

After you have completed the Reading, and without reviewing your classmates’ responses, post your initial response to the following Discussion. Your post should be at least 250 words in length and should extend the discussion of the group supported by your course materials and/or other appropriate resources.

After you have submitted your initial post, take time to review your classmates’ responses and to respond specifically and substantially to at least two of them. Refer to the Discussion Rubric for specific grading explanation.

Discussion Topic

Chapter 1 of your text describes specific case manager responsibilities and Chapter 2 presents ethical and other professional considerations you need to be aware of when working with people in human services. After reading these chapters, reviewing the NOHS Code of Ethics, and reviewing “The Child and Adolescent Service System Program” (CASSP), please respond to the following three-part question:

  1. Name one of the case management responsibilities described in Chapter 1 that is highlighted in the CASSP document. Discuss the importance of that responsibility and the importance of providing child-centered and family focused case management services.
  2. What ethical considerations covered in Chapter 2 do you feel apply to the case management responsibility you presented? Briefly describe why you chose this particular ethical consideration and how you think case managers might manage this.
  3. Which of the ethical areas covered in Chapter 2 do you feel would be most challenging for you in your professional role as a case manager? Why did you choose this particular area?

Reading Source is: https://kaplan.vitalsource.com/books/9781305893542/id/ch02.

 
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Describe the impact of discrimination on individuals of multiracial backgrounds. Describe the impact of biracial/multiracial or multiethnic distinction on our society.

 

Multiracial Discrimination

Dalmage (2013) writes, “Parents and teachers should be aware of the unique forms of discrimination faced by multiracial children and the White supremacist system in which discrimination flourishes” (p. 101). As social workers, we should be aware of our own understanding of what it means to be multiracial in society. This awareness includes a review of our own potential biases that might exist. We need to challenge our own personal ideas about how we categorize individuals and those assumptions that follow along with those categories. Rather, we must respect our client’s experience as a multiracial person in the world, beginning with asking him or her how they would define themselves when completing an intake or assessment form. Further, a social worker must be aware of the many forms of racism and prejudice a person with a multiracial background might experience. As Dalmage discusses, judgment comes from many sides with different intentions and expectations. Being aware of the particular forms of racism that a person who is multiracial will experience will give you the ability to do your best to understand their experience and empathize.

Write a 3-page paper. Describe the impact of discrimination on individuals of multiracial backgrounds. Describe the impact of biracial/multiracial or multiethnic distinction on our society. Justify your response. How do these distinctions relate to social work practice with individuals, families, groups, and communities? Be sure to use APA formatting and references from the Learning Resources and two additional peer-reviewed resources from the Walden library about the discrimination against biracial and multiracial individuals.

 
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