Calista Roy Case Study

Calista Roy Case Study

A 23-year-old male patient is admitted with a fracture of C6 and C7 that has resulted in quadriplegia. He was injured during a football game at the university where he is currently a senior. His career as a quarterback had been very promising. At the time of the injury, contract negotiations were in progress with a leading professional football team.

1. Use Roy’s criteria to identify focal and contextual stimuli for each of the four adaptive modes. Calista Roy Case Study.

2. Consider what adaptations would be necessary in each of the following four adaptive modes: (1) physiological, (2) self-concept, (3) interdependence, and (4) role function.

3. Create a nursing intervention for each of the adaptive modes to promote adaptation.

Mr. C is a patient being treated for ongoing cardiac problems. He is 6 feet tall and weighs 147 pounds. He was admitted to the emergency room because a loved-one was concerned that he was extremely pale and sweating profusely following a flight. He is on medication for thyroid problems as well. His Creatinine levels are high as is his systolic blood pressure and BUN test. His hemoglobin and hematocrit is low. INR is normal. Here, a plan is presented for care for the patient using Sister Callista Roy’s theory.

Her theory of nursing hinges upon adaptive systems analytics (Farid, 2008). Based on this holistic understanding of healthcare, the following measures are suggested to isolate causative factors in patient’s condition (Enriquez, 2008).

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  1. Investigate potentially dangerous drug interactions. If any are found, have more compatible drugs prescribed.
  2. Interview Mr. C about recent eating habits. If he has eaten a lot of red meat it may account for the high Creatinine levels. Give him adequate water.
  3. Monitor to see if conditions improve with time. A combination of medications and illness coupled with high altitudes in a pressurized chamber might cause a sort of vertigo effect. Calista Roy Case Study.
  4. If all of these measures are unsuccessful at bringing the out of range values within normal range, Mr. C is probably experiencing kidney related complications as a result of a multifactor causes such as medication, altitude, lifestyle, and illness.

The imperative is to bring his vitals into normal range. From there, the deeper complications should be addressed by the medical staff.

References

Farid, K. (2008). Total contact casting as part of an adaptive care approach: A case study. OWM. Retrieved from http://www.o-wm.com/article/8892

Enriquez, E. L. (2008). A nursing analysis of the causes of and approaches for urinary incontinence among elderly women in nursing homes. OWM. Retrieved from http://www.o-wm.com/article/2734?page=0,5&mobify=0Calista Roy Case Study.

 
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HOMEWORK

Next, analyze your issue/event through the lens of history, and address the following:

  •   How does this issue/event interact with the history lens and impact social issues?
  •   In what ways does the history lens help articulate a deeper understanding of the social issue(s) that inform your issue/event?
    Next, analyze your issue/event through the lens of the humanities by exploring the following questions:
  •   How is this issue/event portrayed creatively in society? What is the message or commentary of this representation?
  •   How does this representation interact with you in your personal and professional lives?
    Note: You are completing two separate analyses: one from history and one from the humanities. You must submit two papers in a single Word document. Be sure to use evidence from research to support your analysis. Refer to course resources, the LibGuide for this course, and any other pertinent resources to
    support your responses. Relevant current news sources may be used with instructor approval. Incorporate instructor feedback into your final project. Specifically, the following critical elements must be addressed:

I. Lens Analysis: In this section of your assignment, you will analyze your issue/event through two of the four general education lenses.

  1. Analyze your issue/event through the lens of history for determining its impact on various institutions. Utilize evidence from research to
    support your analysis.
  2. Analyze your issue/event through the lens of the humanities for determining its impact on various institutions. Utilize evidence from research to
    support your analysis.
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Rubric

Guidelines for Submission: Milestone Two should be submitted as two papers in a single Word document. The entire submission should be 2 to 4
pages in length. Use double-spacing, 12-point Times New Roman font, and one-inch margins. Support your responses with at least two sources for each lens from the assigned course resources or other scholarly sources located independently via the Shapiro Library. Cite your supporting sources in APA style.

Please note that the grading rubric for this milestone submission is not identical to that of the final project. The Final Project Part One Rubric will include an additional “Exemplary” category that provides guidance as to how you can go above and beyond “Proficient” in your final submission, as well as additional elements to address.

 
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The Media Influence the Criteria Citizens Use to Make Judgments Paper

The Media Influence the Criteria Citizens Use to Make Judgments Paper

In priming,

the media influence the criteria citizens use to make judgments by the degree of emphasis that issues receive.

news coverage of campaigns helps citizens learn relevant facts about the candidates, including their biographies and issue positions.

the media shape perceptions of how an issue is viewed by focusing on particular aspects of that issue.

news coverage changes citizens’ positions on key issues.

QUESTION 32

What is pack journalism?an attempt by reporters to tell their audience why the candidates are doing what they are doing and thereby reveal the candidates’ underlying strategy

the idea that reporters who travel together, talk to each other, and read each other’s stories converge on similar ideas and themes. The Media Influence the Criteria Citizens Use to Make Judgments Paper.

a focus on tawdry personal scandals in campaign coverage

an attempt to use charts, graphs, and maps to explain the consequences of the candidates’ policy proposals

QUESTION 33

Reinforcement means

getting more campaign resources to battleground states.

adding computers and staff to campaign headquarters.

encouraging voters who are predisposed to support you to actually do so.

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repeating a familiar campaign message.

QUESTION 34

What is party identification?

voting for one party’s presidential candidate in both the primary and the general election

a voter’s temporary preference for one political party based upon economic conditions

a psychological attachment to a political party

a mental tally of each party’s merits and demerits

QUESTION 35

According to surveys, about ________ percent of Americans are very interested in political campaigns.

15

27

44

65

QUESTION 36

Why are presidential campaigns in general elections less likely to affect election outcomes than campaigns at other levels of office?

Voters have already made their mind up about state and local elections but wait until the campaign to learn about presidential candidates.

Congressional candidates are usually better known than presidential candidates.

Congressional candidates begin campaigning well before the November election, whereas presidential candidates only begin after the national conventions.

Presidential candidates are very well known and have been campaigning formonths or more.

QUESTION 37

Which of the following is an example of retrospective voting?

In 2008, Republican voters vote for Barack Obama, the Democratic Party candidate, because they are unhappy with the economic collapse that took place under George W. Bush’s leadership.

A group of voters support Clinton in 2016 because they credit Democrats with bringing greater financial stability to their state.

After a series of devastating tornadoes in the South, people in the affected regions vote against the incumbent party due to the administration’s disaster relief response.

All of these are correct.

QUESTION 38

When the Trump campaign used the immigration issue to court Democratic voters who favored restrictions on immigration, we might say these voters were

persuaded.

targeted.

cross-pressured.

mobilized.

QUESTION 39

How is a voter’s social identity related to the choice of whom to vote for?

Voters tend to vote for the candidate their neighbor supports.

Voters are aligned with political parties because of factors such as class, background, ethnicity, or religion.

Voters who are part of a community group vote for the candidate endorsed by thegroup leader. The Media Influence the Criteria Citizens Use to Make Judgments Paper.

Voters are individuals with free choice, and their friends and neighbors have little influence on their vote choice.

QUESTION 40

When a campaign affects the criteria that voters use in choosing a candidate, the process is known as

priming.

reinforcement.

cross-pressure.

sociotropic voting.

QUESTION 41

Voters rely ________ on their assessments of the national economy (sociotropic voting) than on assessments of their own financial situation (pocketbook voting).

more

less

equally

rarely

QUESTION 42

Voting for the candidate whose issue positions most closely correspond to your own is referred to as

directional voting.

median voter theorem.

proximity voting.

None of these are correct.

QUESTION 43

Why do party organizations try to contact voters?

Parties have traditionally done this task and do not want to give it up.

Voter contact programs serve as a key means of fundraising for parties.

Studies have shown that knocking on voters’ doors or calling them increases their likelihood of participating in the election.

Candidates refuse to create their own volunteer organizations to do this task.

QUESTION 44

Political parties serve the needs of politicians for all of the following reasons EXCEPT

politicians with shared interests and policy goals want durable legislative majorities topass legislation.

politicians want a party reputation or “brand” that voters recognize and can use when voting.

politicians need an infrastructure that helps persuade and mobilize voters during an election.

politicians need party leaders to whom they can shift blame when the economy goes bad.

QUESTION 45

Political parties help democratic governments work better by

aggregating the public’s interests.

organizing coalitions.

coordinating elections and the legislative process.

All of these are correct.

QUESTION 46

What benefits do political parties provide to voters?

They increase free choice for voters by ensuring that multiple candidates run for office.

They give money directly to voters as part of their mobilization programs.

They reduce the need for campaign phone calls and television advertisements, which most people do not like.

They provide voters with clear choices and an effective way to identify the candidate whose views accord more with their own.

QUESTION 47

Political parties are a group of people

hired by the candidate in an effort to win an election.

with a common interest who band together in an effort to further that interest.

who vote the same way in a particular election.

with the shared interest of electing public officials under a common label.

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QUESTION 48

Imagine that you are a campaign strategist for the Republican Party working with voter files for the state of Ohio. You identify 35 independent voters in the files for one county. It would be safe to assume from this information that

these thirty-five voters do not form part of your base.

there is a chance some of these thirty-five voters identify as independent but vote consistently Republican.

these thirty-five voters are members of the Democratic Party.

these thirty-five voters do not vote with any of the two major parties in any election. The Media Influence the Criteria Citizens Use to Make Judgments Paper.

QUESTION 49

Where do party organizations tend to concentrate their resources?

on the most closely contested races

in the districts with the most members of their party

on candidates with the most loyal party voting records in Congress

across all races equally

QUESTION 50

New York state has a closed election primary, only members of a specific party can participate. During the 2016 primary elections some Democratic voters supported Senator Bernie Sanders, while others supported Hillary Clinton. Does V.O. Key Jr.’s term “the party in the electorate” describe these voters?

No, because the term refers to citizens who identify with the same candidate within the party.

Yes, because these voters all identify with the Democratic Party.

Yes, because these voters share the same ideological inclinations.

No, because “party in the electorate” refers to the administration of the party’s institutions.

QUESTION 51

During the 2016 presidential election Donald Trump’s and Bernie Sander’s positions on trade policy were viewed as similar, but Trump emphasized the role of the Democratic Party in trade policy, whereas Sanders focused on class divisions. This is an example of how

Republicans explain division between the parties as a split in partisan coalitions intrade policy.

Democrats align to the left on public policy.

Republicans explain party competition as an ideological battle between the left and right, whereas Democrats view the division as group competition between the richand the vulnerable.

Democrats explain divisions between the parties as a group competition between the left and right.

QUESTION 52

The partisan complexion of a state or district

has little impact on the results of an election.

is very important in elections, but not as important as a candidate’s resume.

is very important in elections, but in the end, it has little impact on the ability of candidates to recruit volunteers to help their campaign.

is the central feature of the reality that confronts candidates for office. The Media Influence the Criteria Citizens Use to Make Judgments Paper. 

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HOMEWORK

Required Resources
Read/review the following resources for this activity:

  • Textbook: Chapter 4, 5, 6
  • Lesson
  • Minimum of 1 scholarly source (in addition to the textbook)

Initial Post Instructions
For the initial post, select and address one of the following:

  • Option 1: Examine Marx’s writings on communism and socialism and compare them to how they manifested in reality? What worked and what didn’t? What misconceptions do we have about his original intent based on what we see in past or current governments?
  • Option 2: Compare and contrast communism and fascism. Select one example for each to examine the origins of the governments, their accomplishments, and their failures. What accounts for the fact that the masses mobilized to support these movements? Elaborate.
  • Option 3: Examine Depression-Era social programs (select one or more to examine in detail). Were the fears of a communist take-over based on the implementation of these programs grounded in reality? Why or why not? How do they compare to social programs in place today?
 
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Principles of Finance 1 Essay

Principles of Finance 1 Essay

Assignment Details:

Dimensional Fund Advisors, an investment consulting firm, is a believer in market efficiency and its managers make money by applying this strong belief. Go to the following website and find information about Dimensional Fund Advisors and the process they follow: http://us.dimensional.com/

After reading all the available information carefully and doing some additional research on your own, prepare a two page (double-spaced) essay presenting the investment consulting firm and answer the following question. “How do this firm and others make money by taking advantage of the Efficient Market Hypothesis?” Cite references to material that you use in preparing the essay. Principles of Finance 1 Essay

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You may find some additional, helpful information here: http://www.oakwoodcap.com/library/dimensional-fund-advisors-library/

Your essay will be graded on the following criteria:

1. Described at least 4 of the following elements:

  • Definition of market efficiency,
  • Availability of information,
  • Arbitrage,
  • Risk versus return,
  • Portfolio management, and
  • Indexing.

2. Discussed at least 2 of the following topics in discussing how to make a profit by taking advantage of the Efficient Market Hypothesis: Arbitrage Risk versus return Indexing, Portfolio management.

3. Used at least one example in the essay.

Principles of Finance 1 Essay 

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Wk 7 Discussion 2 Obedience

Wk 7 Discussion 2 Obedience

The intent of social psychology research has been and still is to explain how circumstances are more a power determinant of individual behavior than our own intuitions lead us to believe. Research on obedience and compliance is focused less on explaining why obedience can be a good thing—which it can—and more on explaining why people obey/comply with demands when they would likely prefer not to or when the demands compel them to do bad things (e.g., the classic Milgram and Stanford Prison studies).

Many are familiar with the experience of being tasked by someone in authority (e.g., a teacher, work supervisor, athletic coach) to do something of questionable value and which may be counterproductive. The demand itself appears to be arbitrary and may serve only to establish the authority of the person making it.

For this Discussion, you will share social conformity situations that you have experienced and apply social psychology theory to explain your actions in those situations. Wk 7 Discussion 2 Obedience

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To Prepare

  • Review the Learning Resources related to conformity and obedience and consider how they would apply to this Discussion.
  • Consider a time when you have experienced when compliance with a task was required, even when you believed that time could have been better spent doing something more productive. The task may have come from a teacher, supervisor, coach, or other authority figure.
  • If you complied with the order, reflect on why. If you did not, reflect on why you did not comply.

Post an example of a time when you complied with an authority person’s demand, despite thinking it was not a good use of your time. Please explain why you did. Then, give an example of a time when you refused to comply; explain why. Your post must be informed by social psychology theory and research.  Analyze effect of self-fulfilling prophecies on education, careers, and relationships

Be sure to support your postings and responses with specific references to the social psychology theory and research. In addition to the Learning Resources, search the Walden Library and/or Internet for peer-reviewed articles to support your post and responses. Use proper APA format and citations, including those in the Learning Resources.

Wk 7 Discussion 2 Obedience 

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HOMEWORK

Task
Details of the case:
• This is an individual task
• Answer all 5 questions at the end of the case
• The contents page should breakdown the structure of your case (Introduction, Mainbody, Conclusions etc.)
• The report should be uploaded in pdf format
Formalities:
• Wordcount: 1500 words
• Cover, Table of Contents, References and Appendix are excluded of the total wordcount.
• Font: Arial 12,5 pts.
• Text alignment: Justified.
• The in-text References and the Bibliography have to be in Harvard’s citation style.
High Context Low Context Sales and Sales Leadership
SOURCE: http://www.marin.edu/buscom/index_files/Page605.htm
Anthropologist Edward T. Hall’s theory of high- and low-context culture helps us better understand the
powerful effect culture has on communication. A key factor in his theory is context. This relates to the
framework, background, and surrounding circumstances in which communication or an event takes place.
The following summary highlights the problems facing low-context North Americans when they interact
with people from high-context cultures.
High-context cultures (including much of the Middle East, Asia, Africa, and South America) are relational,
collectivist, intuitive, and contemplative. This means that people in these cultures emphasize interpersonal
relationships.
Developing trust is an important first step to any business transaction. According to Hall, these cultures are
collectivist, preferring group harmony and consensus to individual achievement. And people in these cultures
are less governed by reason than by intuition or feelings. Words are not so important as context, which might
include the speaker’s tone of voice, facial expression, gestures, posture—and even the person’s family history
and status. A Japanese manager explained his culture’s communication style to an American: “We are a
homogeneous people and don’t have to speak as much as you do here. When we say one word, we
understand ten, but here you have to say ten to understand one.” High-context communication tends to be
more indirect and more formal. Flowery language, humility, and elaborate apologies are typical.
Low-context cultures (including North America and much of Western Europe) are logical, linear,
individualistic, and action-oriented.
People from low-context cultures value logic, facts, and directness. Solving a problem means lining up the facts
and evaluating one after another. Decisions are based on fact rather than intuition. Discussions end with actions.
And communicators are expected to be straightforward, concise, and efficient in telling what action is expected.
To be absolutely clear, they strive to use precise words and intend them to be taken literally. Explicit contracts
conclude negotiations. This is very different from communicators in high-context cultures who depend less on
language precision and legal documents. High-context business people may even distrust contracts and be
offended by the lack of trust they suggest.
These questions must be answered within the context of your report:

  1. Pick a sales organization and describe the organization in terms of (i) the sales management function (ii) How sales
    forms part of the overall company strategy.
  2. Pick a purchasing organization and describe the organization in terms of (i) the purchasing function (ii) How
    purchasing forms part of the overall company strategy.
  3. Using the information above and using the sales organization, develop example scenarios of a Low Context and
    High Context partnership (two countries). Describe how selling might need to be adapted in these scenarios.
  4. Using the information above and using the purchasing organization, develop example scenarios of a Low Context
    and High Context partnership (two countries). Describe how purchasing might need to be adapted in these
    scenarios.
  5. How would sales leadership be adapted in the scenarios described in question 3.
    Submission: Week 9 – Via Moodle (Turnitin). Sunday 28
    th March at 23:59
    Weight: This task is a 20% of your total grade for this subject.
    It assesses the following learning outcomes:
    • Understand the sales management function as part of the overall company strategy.
    • Evaluate the sales operations management functions and its role in salesforce effectiveness and productivity.
    • Apply procurement strategies to effective account management.
 
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Case Analysis Question

Case Analysis Question

 

The goal in this paper is to analyze the decisions leaders and others have made when it comes to foreign policy. While some time must be spent on explaining the issue, be careful not to fall into the trap of ONLY explaining the event and neglecting to analyze WHY it occurred or HOW.

When selecting a case, there are many foreign policy events, large and small, to choose from, and they can be from any country. An example might be President Trump’s decision to try to ban refugees from certain countries. Here you might examine what he said during his campaign, how he has faced other similar issues, whether he has any kind of cognitive bias, how he might be trying to play a nested game, both domestically and internationally, and so on.Case Analysis Question

It is very important to approach this assignment neutrally. Your opinions are not required! What is necessary is to objectively look at why a leader has done something within foreign policy and try to determine why, without your own biases and feelings clouding this research. Your analysis paper should include no opinion statements.

Start out with a strong introduction, which mentions the event, the major players and the outcome, and previews your analysis. You might mention theories which might apply (such as offensive realism, or hegemonic stability), cognitive biases you uncovered (such as a filter or screen), aspects of the major players’ personalities, and so on. This is just a preview of what you’ll cover in the paper itself.

Next, describe the event in neutral terms. You may decide to analyze at that point, or you may save the analysis for after the summary.

In your analysis, you may “test out” several theories and discuss why they do or do not fit the situation. You may not find much information in your research about why the decision makers acted as they did, and in this case you’ll have to hypothesize, or make an educated guess about why they acted this way. Perhaps a certain leader was known for having aggressive tendencies in other situations. Explain those situations and how they apply to your case.Case Analysis Question

Wrap up your paper with a strong conclusion, which finalizes your analysis and describes what you believe happened in this situation and why.

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In the end, the reader should come away believing that you have examined this case to determine why it played out as it did by applying and discussing theories about decision making and how international politics works.

Having between 3 and 5 sources will give you a good start. Be sure to cite the textbook!

The paper must be between 1000 and 1500 words, double-spaced, with 1″ margins in Times New Roman font.

Please include an APA title page. No abstract is necessary.Case Analysis Question

Citations are expected both in-text and in Works Cited at the end of the paper, in full APA format. A good resource for this is Purdue OWL (https://owl.english.purdue.edu/owl/resource/560/01/) and a good way to create citations is through citationmachine.net.

Be very careful not to plagiarize. All quotes must be cited, as should general information you read. A good rule of thumb is if it doesn’t come from your own mind (analysis) it needs to be cited. TurnItIn will be utilized.

 

Case Analysis Question 

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ASSIGNMENT

Assignment Content

Top of Form

Promoting international trade is not a zero-sum game. It is a win-win proposition; both parties gain from trade.

 

Consider the following:

    • Tariffs are paid by the citizens of the country imposing tariffs, not by the citizens of the country producing the products upon which the tariffs are levied.
    • The term “trade deficits” is a misnomer. Every country’s trade is always in balance.
    • Trade deficits do not mean the US no longer produces anything to export. The US is the world’s second largest manufacturer and the world’s second largest exporter of manufactured goods.
    • Trade deficits reflect a strong economy. Trade deficits rise during economic expansions and fall during economic contractions. Unemployment falls as trade deficits rise and rises as trade deficits fall.
    • Imports and exports are complements, not competitors. Both are necessary and both contribute to economic growth.
    • Roughly one-third of all US imports and exports is trade between US multinational companies and their overseas subsidiaries.
    • Foreign-owned companies operating in the US number in the thousands and provide directly or indirectly jobs for more than 13 million US workers (roughly, 10% of the US workforce).
    • US trade deficit in goods in 2018 (as a % of GDP) was the same as it was 5, 10 and 15 years earlier.
    • The rise in US goods trade deficit with China has not increased the US total goods trade deficit. It has been offset by reduced goods imports from other trading partners.
    • There is a strong correlation between the rise in world trade and:
    • The rise in world GDP
    • The dramatic fall in the world’s extreme poverty rate
    • The rise in world life expectancy
    • For every US manufacturing job lost to trade between 2000 and 2010, seven US jobs were lost to domestic productivity improvements. Those seven jobs cannot be brought back from overseas because they never left the US.

 

Write a 700- to 1,050-word evaluation of credible economists’ unbiased opinions on the benefits, costs, and results of current US trade and tariff policies. Complete the following in your evaluation:

    • Evaluate how US trade policy changes in the last 2 years affect global trade activities by multinational corporations.
    • Discuss credible economists’ opinions on the long-term effects of trade and tariff policies changes in the last 2 years.
    • Explain the effect of recent changes to trade and tariff policies have had on your employer, you, or someone you know.

 

Cite at least 2 academically credible sources.

 

Format your assignment according to APA guidelines.

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LDR 535 Interactive Analysis: Strategies for Creating Positive Organizational Change Paper

LDR 535 Interactive Analysis: Strategies for Creating Positive Organizational Change Paper

Consider what you learned in the experience and respond to the following in a minimum of 175 words:

· What have you learned during this team collaboration about Kotter’s 8-Step Change Model?

· What is a process for creating a sense of urgency around change?

Slide 1
Title: Interactive Analysis: Strategies for Creating Positive Organizational Change
Slide 2
Title: About Your Company

 

Seven years ago, you and a good friend, Tim, founded an international change management consulting company. As the company experienced success and managed to obtain larger clients, you and Tim began contracting change management specialists from around the world. You and Tim are the senior partners. LDR 535 Interactive Analysis: Strategies for Creating Positive Organizational Change Paper .

Your company has now been contracted by Shell to help them implement their change plan. Since this is such a large project that spans several continents, you and Tim have decided that all the contractors need to participate in this project.

Since your team members are located around the globe, you work in a remote group.  You have several collaborative tools at your disposal, including a messaging board, email, video conferencing, and, of course, phone.

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Slide 3
Title: About You

You live in the USA and have worked in change management for the past 20 years. You began your own US-based change management consultancy 10 years ago. Your friend, Tim, approached you to go global seven years ago, which you did.

Slide 4
Title: Meet Your Team

Tim lives in the UK. He has run his own management consulting company in the UK and Europe for the past 15 years. He wanted it to have a specialized change management arm and thus approached you.

Hennie lives in Australia, is an Industrial Psychologist, and specializes in implementing change in developing nations. He began contracting with your company 5 years ago.

Jen lives in Hong Kong and specializes in bringing in business from the East and Pacific area (focusing on China, Japan, Australia, and Hong Kong). She has contracted with your company for the past 2 years and has brought in some major clients.

Slide 5
Title: Meet Your Team

Kumbo is a Nigerian who moved to the USA 5 years ago. He has also contracted with the company for the past 2 years. He is an engineer, a talented communicator and trainer, and has made a valuable contribution in these regards to several major change management projects. LDR 535 Interactive Analysis: Strategies for Creating Positive Organizational Change Paper .

Ken has been involved with the company for the past 3 ½ years. He comes from a well-connected family in the business world. He has an MBA specializing in change management and focuses on business development.

Your international team is accustomed to working remotely, however, some typical issues related to remote teamwork and group dynamics exist.

Slide 6
Title: Team Formation

Each team member has already been briefed individually about the project. In your team’s first video conference, everyone arrives on time, despite the considerable time differences among them. To accommodate these time differences, Hennie had to wake up at 3 a.m.

Slide 7

The team enters a video conference.

 

[You to Everyone]

The agenda for our first meeting is to discuss Shell’s current predicament, the new chairman’s plan to transform its systems and processes, and how they can ensure the chairman’s plan is successfully implemented.

[Jenn to Everyone]

I am excited and have lots of ideas for this! Let’s make sure we all have an equal part to play in this important work.

[Layover]

Jenn is thinking back to the last few projects where Hennie did very little work to contribute to their success and then had the audacity to take credit for some of the things Jenn had worked very hard on. LDR 535 Interactive Analysis: Strategies for Creating Positive Organizational Change Paper .

Slide 8
Title: Dealing with freeriders

Select one of the following three options on how Jen can most effectively deal with Hennie’s free-riding behaviors:

Option 1:

Say and do nothing — surely the others will also see it and take action. The last thing she feels like is conflict.

Option 2:

Privately address the matter with Hennie. If he does not improve his performance, Jen will address the matter with the two senior partners.

Option 3:

The next time Hennie yawns during a meeting, interrupt the meeting and ask Hennie if he would prefer to go back to bed—in fact, ask him if he would just like to get paid for doing absolutely nothing because that is precisely what has been happening anyway. LDR 535 Interactive Analysis: Strategies for Creating Positive Organizational Change Paper .

Slide 9
Title: Feedback
  1. Although Jen will avoid having to deal with conflict by not addressing the issue, it is likely that the problem will continue. This means extra work for Jen, which Hennie will take credit for, thus Jen will continue to feel resentful towards Hennie. Try again.
  2. This is a good move. Addressing a matter respectfully, directly, and assertively with a team member can assist in remedying the problem while keeping the relationship intact. If Hennie does not change his behavior, then Jen can express her views to the two senior partners, answer any questions or concerns they may have, and learn what action they plan to take. She can then determine her next steps from there. Continue.
  3. You will want to reconsider. Reacting in anger or being sarcastic is not an effective strategy. Not only is it not likely to resolve the issue, it is also likely to damage your credibility. It is best to tackle problems calmly and with as little negative emotion as possible. Try Again.
Slide 10
TItle: Blocking

 

As the meeting continues, you and Tim, as usual, seem to ignite each other and come up with a brilliant strategy on how to manage Shell’s change initiative. LDR 535 Interactive Analysis: Strategies for Creating Positive Organizational Change Paper

Slide 11

[From Kumbo to Everyone]

I think that is a great strategy! In addition, we  should adhere to Kotter’s 8-step change process, and start off by creating a sense of urgency so that everyone is motivated and inspired to change… and then we must form a coalition by getting the most influential stakeholders on board with the…

[You interrupt Kumbo]

Sure sure, we can talk about that another time. So Tim, what do you think about what I just said?

[Tim to Everyone]

Yes— I think your idea is really brilliant. You have been in the industry longer than any of us so we would be insane not to be on board with you. Do you agree everyone?

[Before anyone can answer, Tim continues.]

We don’t really need to focus on all that textbook stuff like Kotter’s 8-step change model. I’m telling you, Shell is ripe for change —we don’t have to waste time creating a sense of urgency. Everyone who works there, in fact, basically the whole world knows what trouble they’re in. Just look at how their share price has crashed!

Jen, Hennie, Ken, do you agree?

[Hennie]

Sure!

[Jen]

Um … okay …

[Ken]

How can I argue? Makes sense to me!

[Tim to Kumbo]

Kumbo? You see, buddy? We can’t all be wrong. I know you’re an engineer and are used to systems, but in change management, not everything is that black and white.

Slide 12
Title: Managing Groupthink

Select one of the following three options on how Jan and Kumbo, who do not agree with the decision to ignore Step 1, could have handled the situation better:

Option 1:

Either or both of them should have spoken up loudly and made the team understand that they are foolish for ignoring a tried-and-tested method that was developed by none other than the world’s greatest guru in change management. They should stand together and refuse to be part of this strategy.

Option 2

Jen should not say anything because she still needs to address the issue of Hennie’s free riding. If she objects about this decision, she may be seen as a troublemaker. She must pick her battles carefully. As for Kumbo, he should not speak out again because he already stated his opinion and if he does it again, he may be seen as pushy.

Option 3

Both Jen and Kumbo should speak up firmly but respectfully about why they disagree. They could even suggest this decision be put on hold until they can research the possible ramifications. In the meantime, continue with the rest of the meeting so as not to delay the team’s progress with other matters.

Slide 13
Title: Managing Groupthink
  1. Although Jen and Kumbo do not agree with this strategy, and are correct in doing so, the way in which they press forward with their opinions will probably determine their success in changing the current decision. They should both speak out assertively but respectfully while keeping their emotions in check. Try again.
  2. Jen (and all team members for that matter) should be open, direct, and assertive about their views on how to tackle this important project. She is an expert in the field, and her opinion has value. In fact, neglecting one of the steps could cause the change initiative to fail. Moreover, she should not be trading off one issue for another since both issues are important, and all issues should be addressed openly.  As for Kumbo, he should persist with his opinion respectfully and assertively. Reconsider your answer.
  3. This is a constructive way to handle the issue of groupthink. Good move! Continue.
Slide 14

[You to Everyone]

Now, the next thing is to assign roles to each of you. Jen and Hennie will work together again. You guys made a great team last time!

As we agreed, we will omit Step 1, creating urgency, because we believe that there is already enough spark in Shell’s workforce to get things going.

For Step 2, forming a powerful coalition, you, Jen and Hennie, will work on building a strategy for gaining the support from key leaders across Shell’s 80 operating units that will undergo the change. Ken will see if his network reaches any of these key players— personal relationships are always great for getting people on board.  Once you have developed this strategy, Kumbo will personally communicate with the key leaders and get their buy-in.

For Steps 3 and 4, creating and communicating a vision for change, Jen and Hennie will again develop the vision, and Kumbo will design and implement the communication strategy.

We all need to be on the lookout for obstacles and resistance from the start. This refers to Step 5. Each and every one of us are responsible for this. Report any hint of an issue to Tim and me immediately so we can work on handling it.

Step 6 is about creating short-term wins. Tim and I will work out a plan that includes these short-term targets.

Steps 7 and 8 will be a collective effort. Step 7 is about building on the change, looking for improvements, and building on what went right.

Step 8 is about anchoring the changes into Shell’s culture. The changes need to be instilled in each Shell employee’s values. Shell must make these values and its vision as visible as  possible. We must think of creative ways to do this, such as using media and getting key leaders to demonstrate continuing support for the change… also integrating these values into people’s day-to-day work. Jen and Hennie will be responsible for developing the strategy for this step and implementing  it. Kumbo will be responsible for communicating the strategy to the key leaders and ensuring their commitment to implementing it. LDR 535 Interactive Analysis: Strategies for Creating Positive Organizational Change Paper .

Slide 15

[Jen to You]

Do you think there is anything I can do to ensure that Hennie does his fair share of work this time, instead of leaving it all for me to do while he loafs?

Slide 16
Title: Ensuring Accountability

Do you think there is anything Jen can do to ensure that Hennie does his fair share of work this time, instead of leaving it all for her to do while he loafs?

 

Option 1

Jen should have a conversation with Hennie about her experience of him freeriding off her on the last few projects. She should also present him with her solution — they will fairly divide each task they were allocated  for this project and will be accountable for achieving their individual tasks by certain dates. Jen should make it clear she will not carry Hennie’s portion of the load and that, should he not achieve his allocated tasks on time,  she will inform the two senior partners of his failure to do his fair share.

Option 2

Jen should send an email to the two senior partners detailing how Hennie did not contribute much to the last few projects and how Jen had to carry most of the load.

Option 3

Jen should send an email to Hennie with a list of what each of them is accountable for in the coming project.

Slide 17
Title: Ensuring Accountability
  1. This is the most assertive and direct of the four options. Good job! Continue.
  2. Try again. Jen should first try to resolve and manage the issue with Hennie. If her effort to do this fails, then she should address the senior partners. In doing so, she will have either succeeded in resolving the matter with Hennie or will be able to show the senior partners she attempted to resolve the issue, but Hennie refused to cooperate. Try again.
  3. Reconsider your decision. This email displays poor communication since it would be far more appropriate and effective to first explain your point of view to Hennie, discuss the issue with him, and give him context before just sending him the list. Should he just receive the list, he is likely to be confused and/or resistant, and not take it seriously. LDR 535 Interactive Analysis: Strategies for Creating Positive Organizational Change Paper .Moreover, if you do not have a direct conversation with him, you will not be able to accurately ascertain what his stance on your effort to manage/resolve this issue is. Try again.
Slide 18
Title: Correcting Mistakes

The other issue the group is facing is that the work was not fairly allocated. This was brought to your attention by Kumbo. When Kumbo addressed it with you, you initially thought it was merely  sour grapes because his views had been blocked by Tim and you previously.  However, when you reflected on  what he was saying, you realized he had a point. In fact, you realized that he also had a point about the danger in skipping Step 1 — that is, taking for granted  all 80 of Shell’s global operating units had the required sense of urgency to make this change effort a success.

Slide 19
Title: Gaining the Support of the Other Key Leader

Before you respond to Kumbo, however, you realize that you must have a discussion with Tim first, explaining how and why your views have changed. You need to ensure he is aware of and understands the situation. It is important to gain his support.

Fortunately, Tim sees your point of view. You draft an email to Kumbo and discuss it with Tim.

Slide 20
Title: Email Response

Draft an email to Kumbo acknowledging your mistake and more fairly distributing the work among the team. Ensure the allocation considers each team member’s specialization. Remember to include Step 1 into the work allocations.

Make sure your email includes 3-4 sentences explaining why you agree that Step 1 should be included in the change process and the dangers of excluding it.

[Student entry]

Slide 21
Title: Report Collaboration
Kotter’s 8-Steps for Change Analysis: Shell

Help collaborate on the new plan below by commenting on the effectiveness of each aspect. Outline who is responsible for each step and the main tasks/areas to be accomplished within each area. LDR 535 Interactive Analysis: Strategies for Creating Positive Organizational Change Paper .

Step 1: Create a Sense of Urgency

Help others see the need for change through a bold, aspirational opportunity statement that communicates the importance of acting immediately.

(Type your answer here box)

Step 2: Build a Guiding Coalition

A volunteer army needs a coalition of effective people – born of its own ranks – to guide it, coordinate it, and communicate its activities.

(Type your answer here box)

Step 3: Form a Strategic Vision & Initiatives

Clarify how the future will be different from the past and how you can make that future a reality through initiatives linked directly to the vision.

(Type your answer here box)

Step 4: Enlist a Volunteer Army

Large-scale change can only occur when massive numbers of people rally around a common opportunity.

(Type your answer here box)

Slide 22
Title: Report Collaboration

Step 5: Enable Action by Removing Barriers

Removing barriers such as inefficient processes and hierarchies provides the freedom necessary to work across silos and generate real impact.

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(Type your answer here box)

Step 6: Generate Short-Term Wins

Wins are the molecules of results. They must be recognized, collected and communicated – early and often – to track progress and energize volunteers to persist.

(Type your answer here box)

Step 7: Sustain Acceleration

Press harder after the first successes. Your increasing credibility can improve systems, structures and policies. Be relentless with initiating change after change until the vision is a reality.

(Type your answer here box)

Step 8: Institute Change

Articulate the connections between the new behaviors and organizational success, making sure they continue until they become strong enough to replace old habits.

(Type your answer here box)

Slide 23
Title: integrating team contributions

[Email – you to all]

Thanks for your contributions to making this plan and team work better than ever before!

We will carefully review each of your contributions and then get back to you with an integrated plan going forward.

Thank you for having the courage to speak out honestly and openly.

Slide 24
Title: Reflection

Which of the following demonstrate the value of collaboration?

Select all that apply:

  • It promotes self-analysis and can, therefore, help you prevent or correct mistakes.
  • It promotes problem solving.
  • It pools the team’s strengths and talents.
  • It increases efficiency in the long-run.
  • It helps you see a bigger picture.
  • It helps team members improve their skills.
Slide 25
Title: Feedback

Feedback when each is selected individually or in some combination besides all:

Try again!

Remember to select all answers that apply! You can choose more than one answer.

Feedback when all choices are selected:

Congratulations!

Also, remember you can use the principles of  Kotter’s 8-Step Change Model when creating positive change within your own team!

Slide 26
Title: Final Submission

Strong work staying with the issues and finding an optimal solution with your colleagues.

Return to your course in Blackboard where you will reflect on what you learned during this experience about collaboration and the power of empathy in a team setting. LDR 535 Interactive Analysis: Strategies for Creating Positive Organizational Change Paper. 

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