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Planning Spoken and Written Messages

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1. Ethical Communication Practices: Locate the following article from the internet or from your campus library:Williams, D. (2002, April). Un-spun: Ethical communication practices serve the public interest, Communication World, 27.After reading the article, respond to questions A through D:a. What factors have contributed to the current decline in ethical and moral practices?b. What is meant by the statement, “Businesses communicators aren’t in the hero business”?c. Describe briefly the code of ethics of the International Association for Business Communication. d. How does this professional code relate to the general guidelines presented in the text for communicating ethically and responsibly?2. Building Strong Interpersonal Skills: The guidelines presented in this chapter for adapting your message to convey sensitivity for the receiver are an excellent means for building the relationships and strong interpersonal skills needed in today’s highly competitive global market and in diverse work teams. Identify a specific situation in your work or educational experience, or school or community organizations, that illustrates the negative effects of an individual who did not consider the impact of his/her message on the receiver.

 
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